Managed IT & cyber security · Melbourne
IT support that keeps Melbourne's clinics, pharmacies and businesses running.
Sentinels Cloud is a Melbourne managed IT services provider with a Healthcare Focus. We look after practice software, dispensary computers, Microsoft 365, backups and Essential Eight security, so your team can look after Patients and Customers.
- Australia-Wide Support
- 24/7 Monitoring
- Essential Eight Aligned
Trusted by pharmacies and businesses across Australia
- Quality Pharmacy Group
- Pharmacy 777
- Better U Pharmacy
- Amcal+ Burwood One
- Advantage Pharmacy Sunbury
- Carnegie Pharmacy
- Revive Pharmacy Group
- TerryWhite Chemmart Footscray
- Heaths Road Pharmacy
- Croydon North Discount Pharmacy
- Enmore Road Pharmacy
- Gap Road Pharmacy
- Gisborne Pharmacy
- Penola Pharmacy
- St Arnaud Pharmacy
- Truganina Discount Pharmacy
- Woodburn Pharmacy
- BDA Homes
- Octane Fuels
- Imperial Finance Group
- Pakenham Crane Trucks
- Charlton Pharmacy
- East Melbourne Pharmacy
- Goonawarra Pharmacy
- Gordon Pharmacy
- Mallacoota Pharmacy
- Robinvale Pharmacy
- Spring Square Pharmacy
- Sunbury Medical Centre Pharmacy
- Wycheproof Pharmacy
- Sydenham Pharmacy
- Central Care Pharmacy Burwood
- Balaclava Pharmacy
- Dendy Village Pharmacy
- Bourke Pharmacy
- Gloucester Pharmacy
- Gloucester Family Pharmacy
- Mungindi Pharmacy
- Allora Pharmacy
- Mitchell Pharmacy
About Sentinels Cloud
A local IT partner that understands your IT Needs.
We provide Managed IT Services for pharmacies, medical centres, allied health clinics and growing businesses right across Australia. You get the same technology big companies use, with a friendly local team that actually picks up the phone.
Your computers, email, files and software need to work every day. We get to know how your business runs, then keep everything safe, backed up and running smoothly, so you can focus on your customers.
Whether you run one store or a group of stores in different states, we look after it all in one place: help desk support, computers and servers, Microsoft 365, cyber security and backups. One team, one number to call, and a fixed monthly plan with no surprise bills.
- Pharmacy Specialists
- Watched 24/7
- On-Site Across Victoria
- Remote Support Australia-Wide
Healthcare IT · Melbourne
Built for Australian healthcare.
Patient data is the most sensitive data your business holds. We support the clinical systems your team uses every day and keep them secure, backed up and compliant.
Medical Centres
Practice Management Servers, Clinical Workstations, Consult-Room Hardware and Telehealth Set Up Properly.
Community Pharmacy
Dispensary Computers, POS, eScripts, Label Printers and Scanners, Supported Fast Because a Pharmacy Cannot Stop Dispensing.
Allied Health & Specialists
Cloud Practice Software, Secure Referrals, Imaging Links and Multi-Site Connectivity for Growing Clinics.
Dental & Imaging
Imaging Workstations, Large-File Storage and the Backups That Protect Years of Patient Records.
Compliance & Security
Accreditation-ready evidence, without the headache.
- QCPP / QSPPMet
- Essential EightML2
- Privacy & NDB PlanReady
- Backups Tested2 days ago
- NASH Certificate41 days
- Pharmacy AccreditationIT, privacy and security evidence for QCPP / QSPP accreditation
- RACGP StandardsSecurity evidence for GP clinic accreditation (6th edition)
- Privacy Act & NDB SchemeBreach response plans and patient data handling
- Essential EightASD baseline assessment and staged maturity uplift
- My Health Record & NASHPKI certificates and conformant connectivity
- Application ControlOnly approved software can run, stopping most ransomware
- Endpoint & Email ProtectionEDR antivirus, phishing defence and email filtering
- Backup & RecoveryDaily verified backups with tested restores
Our services
Everything your IT needs, under one agreement.
One trusted team for all your technology, from the Helpdesk to the cloud.
Managed IT Services
Helpdesk, Monitoring, Patching and On-Site Support.
Cyber Security
Essential Eight, EDR, Email Security and Incident Response.
Endpoint Management
Microsoft Intune and Microsoft 365 Device Management.
Azure & AWS Cloud
Cloud Migration, Hosting and Cost Management.
Backup & Disaster Recovery
Verified Backups and Tested Restores.
IT Consulting & Projects
Strategy, Project Management and IT Resourcing.
Microsoft 365 & Email
Email, Teams, OneDrive and Licences Set Up and Managed.
Networks & Wi-Fi
Firewalls, Switches, Wi-Fi and Secure Remote Access.
Software & POS Support
MYOB, Reckon, GreenTree, POS Systems and Databases.
Identity & Access
Multi-Factor Sign-In, Password Management and Admin Rights Control.
Infrastructure
Firewall Management, Offsite Backup, DNS Filtering and Managed Patching.
Healthcare IT
IT Support Built for Pharmacies and Medical Centres.
Why practices switch
Your current IT vs Sentinels Cloud
Typical IT Provider
Reactive & unpredictable
- ✕Waits for something to break
- ✕Doesn't know clinical software
- ✕Backups nobody has tested
- ✕No security roadmap
- ✕Surprise invoices
Sentinels Cloud
Proactive, local & fixed price
- 24/7 proactive monitoringIssues fixed before you notice✓
- Healthcare systems expertiseDispensing, POS & practice software✓
- Verified backups & restore testsChecked daily, restore-tested✓
- Essential Eight uplift planClear steps, staged maturity✓
- Fixed monthly plansOne predictable bill✓
Switching is simple
From first call to fully managed.
Discovery call
A 30-minute conversation about your practice, systems and pain points.
Day 1IT health check
We audit devices, backups, security and licensing, then share honest findings.
Week 1Onboarding
We handle the handover from your current provider and deploy our tools.
Weeks 2–4Ongoing care
Monitoring, support, reporting and regular technology reviews.
Every monthManaged IT plans
Simple plans. Fixed monthly pricing.
Choose the coverage your business needs. Every plan is tailored after your free IT health check.
Starter
Essential Support for Small Teams
Includes
- Remote Support
- Printer Troubleshooting
- Workstation Patching
- Workstation Maintenance & Support
Standard
Proactive Security and Monitoring
Everything in Starter, plus
- EDR (AI-Based Antivirus)
- Server Monitoring & Patching
- Automated Third-Party App Updates
- Backup Monitoring
- Antivirus Management for Workstations
Premium
Fully Managed, Including On-Site
Everything in Standard, plus
- Automated OS Updates
- Security Group Management
- On-Site Support When Needed
- Infrastructure Remediation
- Backup Remediation
Prices exclude GST. Backup storage, cloud hosting and project work are scoped separately.
Industries
IT that fits your industry.
- Focus
Pharmacy
Dispensary, POS, PBS claims and QCPP evidenceZ Dispense · FRED · Minfos - Focus
Healthcare
GP, specialist and allied health clinicsBP Premier · RACGP · NASH
Also trusted by
- Accounting Firms
- Architecture & Design
- Construction & Civil Design
- Defence Supply Chain
- Financial Services
- Legal
- Manufacturing
- NDIS Providers
- Not-for-Profit
- Orthodontic
- Private Equity
- Professional Services
- Warehousing & Logistics
- Retail
Locations
IT support across Victoria & Australia.
Melbourne
Geelong & Regional Victoria
New South Wales
Queensland
South Australia
Technology Partners
Partnered with the names you trust.
Our relationships with leading vendors and distributors mean genuine products, fair pricing and a direct line to support when you need it.
- MicrosoftCloud & Microsoft 365
- LenovoDevices
- Hewlett Packard EnterpriseServers & Infrastructure
- Cisco MerakiNetworking
- SentinelOneEndpoint Security
- ThreatLockerApplication Control
- N-centralRemote Monitoring
- MicrosoftCloud & Microsoft 365
- LenovoDevices
- Hewlett Packard EnterpriseServers & Infrastructure
- Cisco MerakiNetworking
- SentinelOneEndpoint Security
- ThreatLockerApplication Control
- N-centralRemote Monitoring
- VeeamBackup & Recovery
- Cove Data ProtectionCloud Backup
- Pax8Cloud Marketplace
- Dicker DataDistribution
- SynnexDistribution
- JB Hi-Fi BusinessBusiness Devices
- ConnectWiseIT Management
- VeeamBackup & Recovery
- Cove Data ProtectionCloud Backup
- Pax8Cloud Marketplace
- Dicker DataDistribution
- SynnexDistribution
- JB Hi-Fi BusinessBusiness Devices
- ConnectWiseIT Management
FAQ
Questions pharmacies ask us.
Straight answers about how we look after pharmacies and healthcare businesses across Victoria and Australia.
Pharmacy systems we support
Do you specialise in IT for pharmacies?
Which pharmacy systems do you support?
Can you look after our dispensing robot?
What happens if our dispensary goes down?
Do you support pharmacy groups with stores in different states?
Which areas do you cover?
What is the Essential Eight and do we need it?
What happens in a critical incident such as ransomware?
Speaking with one of our technicians?Start a secure session and enter the code they give you.
Start Remote Sessionstartcontrol.comOnly connect when a Sentinels Cloud technician asks you to.