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Services · Victoria & Australia
Everything your IT needs, one team.
From the Helpdesk to the cloud, we look after your computers, network, security and data, so you can focus on your Customers.
- 12 Services
- Fixed Monthly Plans
- Australian Based Team
Our Services
Pick what you need, or let us manage it all.
Each service works on its own, and even better together.
Managed IT Services
Helpdesk, Monitoring, Patching and On-Site Support.
Cyber Security
Essential Eight, EDR, Email Security and Incident Response.
Endpoint Management
Microsoft Intune and Microsoft 365 Device Management.
Azure & AWS Cloud
Cloud Migration, Hosting and Cost Management.
Backup & Disaster Recovery
Verified Backups and Tested Restores.
IT Consulting & Projects
Strategy, Project Management and IT Resourcing.
Microsoft 365 & Email
Email, Teams, OneDrive and Licences Set Up and Managed.
Networks & Wi-Fi
Firewalls, Switches, Wi-Fi and Secure Remote Access.
Software & POS Support
MYOB, Reckon, GreenTree, POS Systems and Databases.
Identity & Access
Multi-Factor Sign-In, Password Management and Admin Rights Control.
Infrastructure
Firewall Management, Offsite Backup, DNS Filtering and Managed Patching.
Healthcare IT
IT Support Built for Pharmacies and Medical Centres.
Included as Standard
What every managed client gets.
- 24/7 MonitoringServers, computers and backups watched around the clock
- Local HelpdeskOur own Australian based team answers every call
- Managed PatchingWindows and apps updated on a set schedule
- EDR ProtectionAI-driven antivirus on every device
- Backup ChecksBackups verified daily, restores tested
- Clear ReportingPlain-English reports on health and security
Managed IT plans
Simple plans. Fixed monthly pricing.
Choose the coverage your business needs. Every plan is tailored after your free IT health check.
Starter
Essential Support for Small Teams
Includes
- Remote Support
- Printer Troubleshooting
- Workstation Patching
- Workstation Maintenance & Support
Standard
Proactive Security and Monitoring
Everything in Starter, plus
- EDR (AI-Based Antivirus)
- Server Monitoring & Patching
- Automated Third-Party App Updates
- Backup Monitoring
- Antivirus Management for Workstations
Premium
Fully Managed, Including On-Site
Everything in Standard, plus
- Automated OS Updates
- Security Group Management
- On-Site Support When Needed
- Infrastructure Remediation
- Backup Remediation
Prices exclude GST. Backup storage, cloud hosting and project work are scoped separately.
Getting Started
From first call to fully managed.
Discovery call
A short chat about your business, your systems and what's not working.
Day 1Free IT review
We check devices, backups, security and licensing, then share honest findings.
Week 1Onboarding
We handle the handover from your current provider and set up our tools.
Weeks 2–4Ongoing care
Monitoring, support, reporting and regular technology reviews.
Every monthFAQ
Service questions, answered.
How our services and plans work for your business.
Popular with pharmacies