Critical incident? Call our team on 03 4239 0770 HealthCare IT Specialists · Victoria · Australia-Wide Remote
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About Sentinels Cloud

Australian IT, built for pharmacies.

We're an Australian based team that looks after pharmacies and growing businesses across Victoria and Australia. Your support is never outsourced offshore.

  • Australian Based Team
  • No Offshore Outsourcing
  • Pharmacy Specialists

Who We Are

A local team that picks up the phone.

We believe pharmacies and small businesses deserve the same quality of IT as big companies, from people who actually know them.

We look after community pharmacies, pharmacy groups and businesses of every kind, from single stores to groups across different states. We know the dispensary, the front counter and the back office, and we keep all of it running.

Every call, ticket and fix is handled by our own Australian based team. No call centres, no offshore helpdesk, no passing you around.

  • Pharmacy SpecialistsDispensing, POS & eScripts
  • Australian BasedOur own local team
  • Multi-State SupportVIC, NSW, QLD & SA
  • Watched 24/7Monitoring never sleeps

No Outsourcing

Your IT stays in Australian Hands.

Many IT providers send support to offshore call centres. We don't. The technicians who answer your call are the same people who manage your systems, here in Australia.

  • Australian Based TeamEvery call answered locally
  • Same People, Every TimeThey know your stores
  • On-Site in VictoriaA technician at your door
  • Accountable End to EndOne team owns the fix
  • Watched 24/7Monitoring never sleeps

Why Pharmacies Choose Us

Built around how pharmacies work.

Six reasons pharmacy owners trust us with their stores.

Dispensary First

When something breaks, getting you dispensing again comes first.

Priority ResponseeScripts

We Know Your Vendors

Z Dispense, FRED, Minfos, POSWORKS, Corum and more, handled for you.

Vendor LiaisonOne Contact

Multi-Store Ready

Consistent setups and one helpdesk across every store.

GroupsInterstate

Compliance Handled

Essential Eight, Privacy Act and NASH certificates kept on track.

Essential EightNASH

Always Watching

Servers, backups and POS monitored around the clock.

24/7Alerts

One Number to Call

A local team that knows your stores and picks up the phone.

Local TeamNo Call Centre

Trusted by pharmacies and businesses across Australia

  • Quality Pharmacy Group
  • Pharmacy 777
  • Better U Pharmacy
  • Amcal+ Burwood One
  • Advantage Pharmacy Sunbury
  • Carnegie Pharmacy
  • Revive Pharmacy Group
  • TerryWhite Chemmart Footscray
  • Heaths Road Pharmacy
  • Croydon North Discount Pharmacy
  • Enmore Road Pharmacy
  • Gap Road Pharmacy
  • Gisborne Pharmacy
  • Penola Pharmacy
  • St Arnaud Pharmacy
  • Truganina Discount Pharmacy
  • Woodburn Pharmacy
  • BDA Homes
  • Octane Fuels
  • Imperial Finance Group
  • Pakenham Crane Trucks
  • Charlton Pharmacy
  • East Melbourne Pharmacy
  • Goonawarra Pharmacy
  • Gordon Pharmacy
  • Mallacoota Pharmacy
  • Robinvale Pharmacy
  • Spring Square Pharmacy
  • Sunbury Medical Centre Pharmacy
  • Wycheproof Pharmacy
  • Sydenham Pharmacy
  • Central Care Pharmacy Burwood
  • Balaclava Pharmacy
  • Dendy Village Pharmacy
  • Bourke Pharmacy
  • Gloucester Pharmacy
  • Gloucester Family Pharmacy
  • Mungindi Pharmacy
  • Allora Pharmacy
  • Mitchell Pharmacy

Our Values

What we stand for.

  • IntegrityWe do what we say, and we tell you the truth about your IT
  • IngenuityWe look for smarter, simpler ways to solve problems
  • AccountabilityWe own our work from the first call to the final fix
  • QualityReliable, safe systems matter more than quick fixes

FAQ

About us, answered.

Straight answers from an Australian team that looks after pharmacies, not a call centre.

We're HiringVictoria

L1 Support Engineer

Help pharmacies and businesses with day-to-day IT support, from dispensary computers to Microsoft 365.

HelpdeskPharmacy SystemsMicrosoft 365
Apply Now

Send your resume to Talent@sentinelscloud.com.au

Ask Us Anything →
Are you an Australian business?
Yes. Sentinels Cloud Pty Ltd is an Australian company (ABN 69 663 245 912) with a team based here in Australia. We support businesses on-site across Victoria and remotely right across the country.
Do you outsource support overseas?
No. Your support is handled by our own Australian based team. We don't use offshore call centres or outsourced helpdesks, so the people you speak to are the people who look after your systems.
Why do you focus on pharmacies?
Pharmacies have unique systems and pressures: dispensing, POS, eScripts, NASH certificates and long trading hours. We've built our services around those needs, and we bring the same care to every business we support.
Do you only work with pharmacies?
No. Pharmacy and healthcare are our focus, but we also support accounting, legal, construction, logistics, retail and many other businesses across Victoria and Australia.
How do we get started?
Book a free IT review. We'll learn how your business works, review your systems and give you a clear, honest plan with no obligation.